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Immediate Electronic Reporting, ONLY 20 Quiz Questions Lets You Renew Faster Than Ever!

For the fastest response time email your questions or concerns to, emails are reviewed as they come in and are responded to anywhere between 15 minutes to an hour. Or you can contact us by phone, calls are answered as promptly as permissible, when leaving a voice message please speak in a clear voice and remember to give your name, a contact number, and a brief message regarding your call. Your call will be returned as quickly as possible. For the most accurate and rapid assistance or issue resolution read our support page for instructions on how to submit a digital support ticket by email. We will act promptly to respond with a resolution. Please be aware that the request submitted after 7:00 PM EST will be responded to the following morning by 10:00 AM EST

Company Mailing Address:

After you complete an online course on this web site you are required to return to your email inbox and look for a follow up email from that confirms the processing of your course completion and the status of your license. Any issue with the processing of your course credits will be explained in the follow up email with a request and instructions on the actions you need to take to correct it. Alternatively, when your processing is successful, an email is sent to confirm that the processing of your course completion was successful along with an explanation of your post course status. Because an email is sent to you both to confirm that your course completion was processed successfully as well as when a processing issue has occurred, you must return to your email inbox approximately an hour after you complete your online course to open and read the follow up email we send so that you are certain as to if you are finished and everything has been taken care of, or if there was an issue with your information or status that you need to take further action on to complete your goal. Giving a valid email address at the time of course completion and then returning to that same email inbox to check for a conformation or action request email from us is your responsibility and until you have done this, the final step in the process is not complete. Failure to return to your email inbox to open and read the follow up email puts you at risk of needless delays that could otherwise be avoided by reading the follow up email. It only takes a few seconds to read and confirm that the process was successful. A short few minutes spent now, can stop you from making a timely mistake.

Most questions asked by course participants are similar if not the same, so to save you valuable time the answers to the most frequently asked questions have been covered in the course directions found on the course access page, including the license type the course is intended for as well as who should not complete that particular course. License searches can be completed for you by email but cannot be done over the phone.

If you are not certain if you are taking the correct course for your licensing needs, you should provide your name, your name as it appears on your license, and when ever possible for the fastest response time, your license number in an email to the email address at the bottom of this page so a license search can be performed for you and the course you need for your license status and requirements can be determined from your license details information after which a link to the course that you need will be emailed back to you along with an explanation why you need a particular course and instructions for you to proceed.

If you have never yet held a Florida license but are seeking to become licensed in Florida you should explain this in your email to the same email address given below and a link to the course you need will be sent to you with detailed instructions on how to proceed to obtain a Florida license. By emailing your questions regarding the course needed for your goals so a license search can be completed for you we can send you the link to the correct course. This way you can be sure that you are completing the correct course for your needs.


Please Read Our Company Exchange/Refund Policy:
100% REFUND: We refund 100% of the charges for course fees paid for any course not applicable toward fulfilling the Florida license education requirements of the course participant, when we were contacted for instructions and we directed the participant to complete a course that was the wrong course for what their education requirements are.

EXCHANGE ONLY: Course fees paid by persons who chose the wrong course without consulting us first, will be applied toward the completion of the correct course after the correct course is completed through our company if done within 15 calendar days. We welcome phone calls and emails from persons that need to know the correct course they should take.

LIMITED REFUND: Card transaction processing company’s charge for ever transaction processed including course fee payments, and course fee refunds. Payment processing is conducted by a merchant service provider and not by us; we never obtain your card information and cannot make charges to your card. Charges to a cardholder account can only occur from one thing, by the person entering the information in the payment form clicking the payment form submit button. Multiple charges occur when the person making the payment completes the payment form, clicks the submit button, and the payment processes successfully, after which the person paying uses the browser back button to return to the payment form and then clicks the form submit button another time. The submit button should only be clicked more than once when the payment did not process and the system is asking that information on the payment form be added or corrected. Never click the payment form submit button a second time after a transaction successfully processed, doing so will cause an additional payment for each time the submit button is clicked. This is the only way multiple charges occur. Persons that contact us and state they were charged twice by us will be directed to read this refund policy, as we can not charge the card account because we do not ever see your card number, expiration date, or card verification number (cvm) therefore it is an impossibility for us to initiate a charge to a cardholder account. Refunds given when the person completing the payment form did not follow the instructions above will not include the card transaction processing fees for the payment or for the refund, as these were unnecessary fees created by the person completing the payment form and these fees were not created by any fault of ours. With that said, do not click the payment form submit button more than once if an error message does not appear asking that you make a correction to the payment form. If you have entered information incorrectly and do not realize that the information gave was wrong or missing email that information to us at the email address posted on our "Contact Us" information web page.
Thank you.