We provide online tech support should you need assistance. If you have any problems email us at the email address posted on our contact information web page that you can find by clicking the "Contact Us link on the top of this page, a “digital support ticket” will be created from the email you send. An email provides a digital record of the problem you want help with. The information in your email is saved in a database and becomes a “digital support ticket”. A “digital support ticket” is easily forwarded to the appropriate customer service representative designated to resolve the type problem you have encountered. This digital record of your request for help will insure that your problem is responded to promptly, and reduces lost or inaccurate information about the trouble you are having, thus promoting accuracy in the support service you receive. Phone messages cannot be converted to a digital record, and can not be entered into the new “digital support ticket” system. Because messages taken over the phone, or messages left on voice mail can not be entered digitally in to the digital support ticket system, it is therefore necessary that requests for assistance be sent by email for a prompt and accurate resolution. Email's are reviewed frequently and are responded to anywhere between 15 minutes to 1 hour, depending on the time of day and the issue submitted. We will act promptly to respond with a resolution. Please be aware that a request submitted after 7:00 PM EST will be responded to the following morning by 10:00 AM EST
Be sure to explain your situation detailing the specific set of circumstances related to the issue you are requesting assistance with. Include your license objective, are you renewing a valid Florida barbers license or are you applying for a Florida Barbers license for the first time or, did you previously hold a Florida barbers license that has become null and void and you are re-applying to granted a new Florida barbers license. If you are applying for a Florida barbers license for the first time you will not have a Florida barbers license number to provide us in your request for support email. We will need your name, your question, and a phone number we can contact you at if we need additional information to answer your question. If you are currently licensed or have previously held a Florida license, it is important that you find the correct full license number and enter that full license number in your request for support email. Florida barbers license all start with a two-letter license classification code that indicates what area of practice you’re licensed to perform, followed by a set of numbers. Seven numbers are currently the maximum numbers you should find in your license number, you may have less than 7 but if you have more and it is a Florida license, you are not looking at your actual license number, keep looking, we need the correct number.
The 2-hour HIV/AIDS Barbers License Application Course is approved for and required to be completed by both, persons who are applying for a Florida barbers license either for the first time and for persons who have an expired Florida barbers license that has become null and void and they must re-apply as a result of the null and void license status. Everyone applying for a Florida barbers license, regardless of if this is the first time to be licensed in Florida or not, must complete the 2-hour HIV/AIDS Barbers License Application Course and submit the “Certificate of Course Completion for the 2-hour HIV/AIDS Barbers License Application Course along with the appropriate license application documents to the state of Florida at the address listed in the barbers license application packet instructions. Cosmetologist's, nail, facial and full specialist's are required to complete a 4-hour HIV/AIDS Salon Awareness Course and cannot use the 2-hour HIV/AIDS Barbers License Application Course for a license type under the board of cosmetology. The 2-hr HIV/AIDS Barbers Awareness Course doesn't cross-over to cosmetology license types and vice versa.