Please Read Our Company Exchange/Refund Policy:
100% REFUND IF THE ERROR WAS OURS
100% REFUND: We refund 100% of the charges for course fees paid for any course not applicable toward fulfilling the Florida license education requirements of the course participant, when we were contacted for instructions and we directed the participant to complete a course that was the wrong course for what their education requirements are.
EXCHANGE ONLY: Course fees paid by persons who chose the wrong course without consulting us first, will be applied toward the completion of the correct course after the correct course is completed through our company if done within 15 calendar days. We welcome phone calls and emails from persons that need to know the correct course they should take.
LIMITED REFUND: Card transaction processing company�s charge for ever transaction processed including course fee payments, and course fee refunds. Payment processing is conducted by a merchant service provider and not by us; we never obtain your card information and cannot make charges to your card. Charges to a cardholder account can only occur from one thing, by the person entering the information in the payment form clicking the payment form submit button. We have several warnings on our website in strategic locations warning and requesting to not use the back button and then click the submit button again. Duplicate payments occur when the person making the payment completes the payment form, clicks the submit button, and the payment processes successfully, after which the person paying uses the browser back button to return to the payment form and then clicks the form submit button another time. Do not click the payment form submit button more than once. If you have entered information incorrectly and need to correct the information you entered on the payment form, please email that information to us at the email address posted on our "Contact Us" information web page.
NOT REFUNDABLE: Express Electronic Course Reporting Services cannot be refunded because the service has already been rendered and it is impossible to be reversed. Our express electronic course reporting service is standard with our continuing education courses that are not being offered as a promotional course. Promotional courses don't come with express electronic course reporting. To avoid purchasing courses or services that you didn't intend to purchase please read the text on the page that you open the course and course quiz from. Each course page clearly explains the cost of the course fees and the type of electronic course reporting that will be provided for that specific course. By reading the information that we enter on the course page you will know exactly what you are choosing and how much you will be paying.